SHIPPING
Do you ship internationally?
The Trim London ships to a wide range of international destinations. Shipping fees and delivery times vary depending on your location, and this information will be provided at checkout.
How long does shipping take?
Shipping times depend on your location. For NZ orders, delivery typically takes 3-5 business days. International orders may take 7-14 business days. Expedited shipping options are also available at checkout.
RETURNS
What is your return policy?
We offer a 14-day return policy for full price unworn and unwashed items with original tags attached. Please visit our Returns & Exchanges page for detailed instructions on how to initiate a return.
PAYMENT METHODS
What payment methods do you accept?
We accept all major credit and debit cards, as well as PayPal, Apple Pay, and Google Pay. All payments are securely processed to ensure your information is protected.
CARE & MATERIALS
What materials do you use?
We work closely with our suppliers to source high-quality materials, often using stock fabrications to reduce our environmental impact. We complete rigorous testing on each product to ensure our garments wash and wear well to guarantee you'll be able to love your The Trim London pieces for seasons to come.
How can I care for my pieces from The Trim London?
Care instructions are provided on each product. We recommend following these guidelines to maintain the longevity and quality of your garments. Generally, we advise gentle machine washing or hand washing with cold water and air drying.
SIZING
What sizes do you offer?
We offer a range of sizes to accommodate different body types. Our size guide is available on each product page, and we recommend checking it before making a purchase to ensure the perfect fit.
How can I be sure of my size?
We provide detailed size guides on our website for each clothing category. If you’re between sizes or unsure, we suggest choosing the larger size for a more comfortable fit, or contacting our customer service team for personalised assistance.
Secure transactions
Transactions are handled with bank-grade security.
Simple checkout
Our secure checkout is quick and easy to use.
Get in touch
Have questions? Get in touch with us at any time.